PRIVACY POLICY

Last updated: [16/1/26]

Williscroft Travel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and protected when you visit this website or get in touch.

Who We Are

Williscroft Travel
Email: pippa@williscrofttravel.com

For the purposes of data protection law, Williscroft Travel is the data controller responsible for your personal information.

What Information We Collect

We only collect personal information that you choose to share with us.

This may include:

  • Your name

  • Your email address

  • Your phone number

  • Any information you include in a message or enquiry

This information is collected when you:

  • Fill in the contact or enquiry form on our website

  • Email us directly using the email address shown on the site

How We Use Your Information

Your information is used only to:

  • Respond to your enquiry

  • Communicate with you about your travel plans

  • Provide the services you request

We do not use your details for marketing unless you have explicitly asked us to, and we do not sell or share your data with third parties for marketing purposes.

Legal Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:

  • Consent – when you submit an enquiry or contact us directly

  • Legitimate interest – to respond to enquiries and provide requested information or services

How We Store and Protect Your Data

Your personal data is stored securely and only accessed by those who need it to respond to your enquiry.

We take appropriate steps to protect your information from loss, misuse, unauthorised access, or disclosure.

Sharing Your Information

We do not share your personal data with third parties unless:

  • It is necessary to fulfil your travel arrangements, and

  • You have agreed for us to do so

Any partners involved in your booking will only receive the information required to deliver your trip.

How Long We Keep Your Data

We keep personal information only for as long as necessary to respond to your enquiry or provide services to you, unless a longer retention period is required by law.

Your Data Protection Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for incorrect data to be corrected

  • Request deletion of your data

  • Object to or restrict how your data is processed

To exercise any of these rights, please contact us at pippa@williscrofttravel.com.

Cookies

This website may use basic cookies to help improve functionality and user experience. These do not collect personally identifiable information.

You can control or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

pippa@williscrofttravel.com